Our Policies

Terms & Conditions, Refund Policy, Pricing & Promotion Policy.

Terms And Conditions

Sweaty Quid's Terms of Service


Last Update: October 2019


Important (Important Terms)


Sellers


Do not open multiple accounts. You may only open one account per person. It is fine if you family and relatives open an account. Please note: attempts to circumvent this term will be noticed by us. We have a way of identifying VPS and VPN IP addresses.

You must use unique and non-plagiarised content in Proposals/Services. This includes text and images (you can use canva.com to create great custom graphics).

Your proposals and services must be as complete and transparent as possible. You may add some frequently asked questions and answers. This will help you to get more orders and manage buyers' expectations.

You must not misrepresent your skills.

You must be truthful. Do not misrepresent your languages or location. Do not claim to be from the United States when you are based say from India. This is misleading and fraudulent. We resere the right to permanently close your account if you are found to be in violation of this term.

For non-permanent work such as backlinks, you must not remove such work after an order has been completed. For example, if you create a permanent backlink on a website, you must not remove it after an order has been completed unless your website has been closed down. If we find you in violation of this term, we reserve the right to close down your account.

You must not defraud or cheat buyers out of their money. For example, you may not provide a copied article from another website when a buyer has ordered unique content. Attempts to engage in fraudulent and dishonest behaviour will lead to a permanent suspension of your account.

You must not promote any external websites or brands on your Proposals/Services page. You may not add backlinks/hyperlinks to your Proposals/Services. Please send all references to external websites or brands that are integral to your services to buyers via a personal message via sweatyquid.com's messaging platform.

You must not spam others on sweatyquid.com or elsewhere to buy your services (i.e. mass messaging).

You must not communicate outside of sweatyquid.com (Skype, Email, Phone, etc.).

You must not open multiple accounts or provide the same service via different Proposals/Services: this is to ensure the quality of our freelancer marketplace.

You must deliver your work or put your account in vacation mode if you are not available. If we get more than 3 requests for refunds from buyers due to you having failed to deliver on time, we reserve the right to close your account.

Before withdrawing your funds, we may ask you to verify your account by providing any form of identification and verifying your email and phone number. Failure to verify your account will lead to the freezing of your funds.

You may only withdraw your funds once you have earned a minimum of $200.

You may not carry out any illegal or harmful work on sweatyquid.com. This includes black hat spam attacks on other websites, hacking, software cracking and so on. You will know that something is illegal when you see it.

Work on adult-related sites is generally fine and accepted. Please do not post naked or uncesored pictures or materials.

Buyers (Important Terms)


You may not cancel/do a credit card chargeback or open a case with your payment provider for a completed order unreasonably or arbitrarily to unjustly enrich yourself. Our team will review the deliverables to ascertain their quality and whether they correspond to the description on the ordered Proposals/Services page. Before ordering, please ask the seller to provide a samples to get an idea of what you are going to receive. It is your responsibility to do your diligence properly. If you unduly and unreasonably do a chargeback or initiate a refund via a payment processor, we reserve the right to permanently suspend your account with no opportunity for appeal or reinstatement. We take such fraud very seriously and will strenuously combat it.

Cryptocurrency payments: if paying with cryptocurrency, please note that you may not get a refund or dispute your payment. This is the way cryptocurrency works. Please ensure that you do your due diligence and speak to the seller before ordering a service, especially for high-value orders.

Always ask for samples and explanations from sellers via our messaging platform to manage your expectations and avoid disputes. For example, if you are ordering a guest post on say a "fashion website", ask the seller to provide the url and an example guest post. Make sure to clairfy every aspect of a service before you commit yourself to a purchase.

Welcome to sweatyquid.com.

The following terms and conditions (these "Terms of Service"), govern your access to and use of the sweatyquid.com website, including any content, functionality and services offered on or through sweatyquid.com (the "Site"), by Florere Capital Limited. or Sweatyquid.com, as applicable.

Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, found here, incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.

This Site is offered and available to users who are 18 years of age or older. If you are under 18 you may not use this Site or the Sweatyquid.com services. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request here.

Key Terms


Proposals are services offered on Sweatyquid.com.

Sellers are users who offer and perform services through Proposals on Sweatyquid.com.

Buyers are users who purchase services on Sweatyquid.com.

Proposals Page is where the seller can describe their Proposals and the Proposals’s terms, and the buyer can purchase the Proposals and create an order.

Proposals Extras are additional services offered on top of the Seller's Proposals for an additional price defined by the Seller.

Proposals Packages allow Sellers to offer services in different formats and prices. Packages can include upgrades, which lets Sellers price their service for a basic price of over $5.

Custom Offers are exclusive proposals that a seller can create in response to specific requirements of a buyer.

Custom Orders are requests made by a buyer to receive a Custom Offer from a seller.

Orders are the formal agreement between a buyer and seller after a purchase was made from the seller's Proposals Page.

Order Page is where Buyers and Sellers communicate with each other in connection with an ordered Proposal.

Disputes are disagreements experienced during an order between a buyer and seller on Sweatyquid.com.

Revenue is the money Sellers earn from completed orders.

Sales Balance is cleared revenue from completed orders for Sellers to withdraw or use to purchase Proposals/Services.

Shopping Balance is shopping credit collected from cancelled orders or Sweatyquid.com promotions to be used for purchasing Proposals/Services.

Overview (Summary of Main Terms)


Only registered users may buy and sell on Sweatyquid.com. Registration is free.

Proposals/Services on Sweatyquid.com may be offered at a base starting price of $5. Some Proposals/Services are offered at a base price of more than $5 as determined by the seller.

Buyers pay Sweatyquid.com in advance to create an order.
Orders are purchased through the Order button found on a seller's Proposals/Services page or through a Custom Offer.

For fees and payments please read the purchasing section 
Sellers must fulfill their orders and may not cancel orders on a regular basis or without cause. Cancelling orders will affect Sellers' reputation and status.

Users may not offer or accept payments using any method other than placing an order through Sweatyquid.com.

Buyers are granted all rights for the delivered work, unless otherwise specified by the seller on their Proposals/Services page. Note: some Proposals/Services charge additional payments (through Extras) for Commercial Use License. See our Ownership and Commercial Use License sections below for more information.

sweatyquid.com retains the right to use all published delivered works for Sweatyquid.com marketing and promotion purposes.

We care about your privacy. You can read our Privacy Policy here. The Privacy Policy is a part of these Terms of Service and incorporated herein by reference.

Sellers


Basics


Sellers create Proposals/Services on Sweatyquid.com to allow Buyers to purchase their services.

Sellers may also offer Custom Offers to Buyers in addition to their Proposals/Services.

Each order you sell and successfully complete, accredits your account with a net revenue of 75% of the purchase amount.

sweatyquid.com accredits Sellers once an order is completed. See our "Orders"section below for a definition of a completed order.

If an order is cancelled (for any reason), the funds paid will be refunded to the buyer's Shopping Balance.

Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete.

Sellers may not promote their Proposals/Services or any Sweatyquid.com content via the AdWords platform.

For security concerns, Sweatyquid.com may temporarily disable a seller's ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by Buyers, or associating multiple Sweatyquid.com accounts to a single withdrawal provider.

Sellers are responsible for paying any direct or indirect taxes, including any GST, VAT or otherwise, which may apply to them depending on residency or location. Sellers represent and warrant that they comply, and will comply at all times, with their obligations under income tax provisions in their jurisdiction. The Proposals/Services price shown on the Proposals/Services page is inclusive of all such taxes and charges that may apply to the Sellers.

Proposals/Services


Proposals/Services created on Sweatyquid.com are User Generated Content.

Proposals/Services may be removed by Sweatyquid.com for violations to these Terms of Service, which may include (but are not limited to) the following violations and/or materials:

Illegal or Fraudulent services


Copyright Infringement, Trademark Infringement, and violation of a third party's terms of service reported through our Intellectual Property Claims Policy found here.

Adult oriented services, Pornographic, Inappropriate/Obscene, Intentional copies of Proposals/Services, Spam, Nonsense, or Violent Services, Proposals/Services misleading to Buyers, Reselling of regulated goods, Offering to prepare academic works on behalf of Buyers, Services that extend beyond 30 days of service duration, Exceedingly low quality Proposals/Services

Proposals/Services that are removed for violations mentioned above, may result in the suspension of the Seller's account.

Proposals/Services that are removed for violations are not eligible to be restored or edited.

Proposals/Services may be removed from our Search feature due to poor performance and/or user misconduct.

Proposals/Services may include pre-approved website URLs contained within the Proposals/Services description and requirements box. Proposals/Services containing websites promoting content, which violates Sweatyquid.com's Terms of Service, will be removed.

Proposals/Services are required to have an appropriate Proposals/Services image related to the service offered. An option to upload two additional Proposals/Services images are available to all Sellers. Sellers must deliver the same quality of service as shown on their Proposals/Services images. Recurring deliveries that don't match the quality shown on the Proposals/Services images may lead to the Seller's account losing seller status or becoming permanently disabled.

Proposals/Services may contain an approved Proposals/Services Video uploaded through the Proposals/Services management tools available on Sweatyquid.com.

Statements on the Proposals/ServicesPage that undermine or circumvent these Terms of Service is prohibited.

Eligible Proposals/Services and Sellers may price their Proposals/Services at a base price beyond $5. Base prices on Proposals/Services can be set to any amount.

Eligible Proposals/Services in select Categories may set up Proposals/Services Packages to offer their services in structured formats with multiple price points for the selected Proposals/Services.

Proposals/Services Extras


Proposals/Services Extras are additional services offered on top of the Seller's Proposals/Services for an additional price defined by the Seller.

Proposals/Services Extras may be removed for violations of our Terms of Service. For specific terms, please see the Proposals/Services section above for a list of services that violate our Terms of Service. Proposals/Services are subject to be removed due to violations found in Proposals/Services Extras.

The amount of Proposals/Services Extras, which can be offered, and the price for each Proposals/Services Extra, is based on your seller Level. More information surrounding your accounts eligibility for Proposals/Services Extras can be found here.

Services offered through Proposals/Services Extras must be related to the base service and part of the deliverables on the order.

Proposals/Services Extras may cover different categories of services that are components to a higher quality delivered service.

Sellers have the option to extend the duration of an order for each Proposals/Services Extra that is added to the order. This is to cover the time needed to complete the extra service.

Seller Features


Sweatyquid.com Sellers have access to several exclusive features that help customize the way their services can be offered.

Custom Offer


Sellers can also send Custom Offers addressing specific requirements of a buyer.

Custom Offers are defined by the seller with the exact description of the service, the price and the time expected to deliver the service.

Custom Offers are sent from the conversation page.
Services provided through Custom Offers may not violate Sweatyquid.com's Terms of Service.

Shipping Physical Deliverables

Some of the services on Sweatyquid.com are delivered physically (arts and crafts, collectable items, etc.). For these types of Proposals/Services, Sellers may decide to add shipping charges. Sellers can add shipping charges for local shipping (within the same country) and for international shipping (anywhere else).

Proposals/Services that include shipping costs must have physical deliverables sent to Buyers.

Shipping costs added to a Proposals/Services only pertains to the cost Sellers require to ship physical items to Buyers.

Important: Buyers who purchase Proposals/Services that require physical delivery, will be asked to provide a shipping address.

Sellers are responsible for all shipping arrangements once the buyer provides the shipping address.

Sweatyquid.com does not handle or guarantee shipping, tracking, quality, and condition of items or their delivery and shall not be responsible or liable for any damages or other problems resulting from shipping.

A tracking number is a great way to avoid disputes related to shipping. We require entering the tracking number if available in the order page when delivering your work.

Printing Services

Some of the services on Sweatyquid.com can be printed and physically delivered (Business Cards, Canvas/Poster Prints, T-Shirts, Flyers, Stationery, etc.).

Important: Buyers who use the Printing Services that require physical delivery, will be asked to provide a shipping address.

Printing Services are powered by VistaPrint and subject to VistaPrint terms of use, who shall be responsible for packing shipping, tracking, quality, and condition of items or their delivery. Sweatyquid.com does not handle or guarantee shipping, tracking, quality, and condition of items or their delivery and shall not be responsible or liable for any damages or other problems resulting from shipping. Users can contact Sweatyquid.com's customer support department for assistance here.

You can use the Printing Services for delivered work, to which you own all right, title, and interest. Such delivered work must not contain any libelous or otherwise illegal content, and does not actually or potentially infringe or misappropriate the copyright, trademark, or proprietary or intellectual property right of any person. You can report any claims of copyright infringement (DMCA notices) or trademark infringement in accordance with our Intellectual Property claims procedures that can be reviewed here.

Upon completion of a Printing Order, Buyer will receive a confirmation email containing a Printing Order ID as well as the specific details of the Printing Order.

By using the Printing Services you hereby grant to Sweatyquid.com and VistaPrint, a non-exclusive, worldwide, royalty-free sub-license to edit, modify, adapt, translate, exhibit, publish, transmit, copy, prepare derivative works from, distribute, perform, display and use any delivered work in order to perform the Printing Services.

Users can contact Sweatyquid.com's customer support department for assistance.

Withdrawing Revenues


To withdraw your revenue, you must have an account with at least one of Sweatyquid.com's withdrawal methods.

Your Sweatyquid.com profile can be associated with only one account from each Sweatyquid.com withdrawal methods. A withdrawal provider account can be associated with only one Sweatyquid.com profile.

Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete.

To withdraw your available revenue, you must click on the designated withdrawal provider to initiate the withdrawal process

Withdrawals can only be made in the amount available to you.

Withdrawal fees vary depending on the withdrawal method.

Withdrawals are final and cannot be undone. We will not be able to refund or change this process once it has begun.

Withdrawal Methods


PayPal
Cryptocurrency
Others

Buyers


Basics


You may not offer direct payments to Sellers using payment systems outside of the Sweatyquid.com Order system.
com retains the right to use all publically published delivered works for Sweatyquid.com marketing and promotional purposes.

Buyers may request a specific service from the Post a Request feature found from the Shopping dashboard. 

Services requested on Sweatyquid.com must be an allowed service on Sweatyquid.com. Please click here for guidelines on approved services. Users should refrain from using the Post a Request feature for any purpose other than looking for services on Sweatyquid.com.

Purchasing


Buyers pay Sweatyquid.com to create an order from a seller's Proposals/Services page or Custom Offer, using the Order Now button.

In addition Buyers can request a Custom Order which addresses specific buyer requirements, and receive a Custom Offer from Sellers through the site or through Sweatyquid.com Anywhere.

Proposals/Services may be purchased using one of the following payment methods: Cryptocurrency, Credit Card or PayPal.

Service fees are added at the time of purchase where a buyer can review and accept the total amount requested to pay. Funds returned to your balance from cancelled orders will not include service fees paid.

If you have funds in your account balance, either from your Shopping or available Revenue balance, it will be automatically applied to your next purchase.

You may not offer Sellers to pay, or make payment using any method other than through the Sweatyquid.com site. In case you have been asked to use an alternative payment method, please report it immediately to Customer Support here.

To protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities, we do not collect credit information; but allow our payment vendors to collect information for the purpose of collecting payments from Buyers on the Site or transferring payments to Sellers on the Site. We are not exposed to the payment information provided to our payment vendors, and this information is subject to the privacy policy applicable to the payment vendor. Please see our Privacy Policy for more information here.

By using any payment method and/or providing payment details for making purchases on Sweatyquid.com, you represent and warrant that: (a) you are legally authorized to provide such information; (b) you are legally authorized or have permission to make payments using the payment method(s); (c) if you are an employee or agent of a company or person that owns the payment method, you are authorized by that company or person to use the payment method to make payments on Sweatyquid.com; and (d) such actions do not violate any applicable law.

Taxes


Buyers may be charged with indirect taxes (such as VAT or GST) depending on their residency, location and any applicable law, in addition to the Proposals/Services price shown on the Proposals/Services page.

Buyers agree that they are responsible to comply with all tax requirements applicable to them, including but not limited to any obligation to deduct or withhold taxes. It is hereby clarified that all prices and fees that appear on the Site are the net amounts that will be paid to Sweatyquid.com following any direct or indirect taxes, levy, withholding tax and/or deductions.

Orders


Basics


Once payment is confirmed, your order will be created and given a unique Sweatyquid.com order number.

Sellers must deliver completed files and/or proof of work using the Deliver Work button (located on the Order page) according to the service that was purchased and advertised on their Proposals/Services.

Using the Deliver Work button may not be abused by Sellers to circumvent Order guidelines described in this Terms of Service. Using the Deliver Work button when an order was not fulfilled may result in a cancellation of that order after review, affect the seller's rating and result in a warning to seller.

An order is marked as complete after the order is marked as Delivered and then rated by a buyer. An order will be automatically marked as complete if not rated and no request for modification was submitted within 3 days after marked as Delivered.

We encourage our Buyers and Sellers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact Sweatyquid.com's Customer Support department for assistance here.

Handling Orders


When a buyer orders a Proposal/Service, the seller is notified by email as well as notifications on the site while logged into the account.

Sellers are required to meet the delivery time they specified when creating their Proposals/Services. Failing to do so will allow the buyer to cancel the order when an order is marked as late and may harm the seller's status.

Sellers must send completed files and/or proof of work using the Deliver Completed Work button (located on the Order page) to mark the order as Delivered.

Users are responsible for scanning all transferred files for viruses and malware. Sweatyquid.com will not be held responsible for any damages which might occur due to site usage, use of content or files transferred.

A Seller may cancel an order without the buyer's consent at any given moment (Force Cancellation). However, this will have a negative effect on the seller's status.

Buyers may use the "Request Revisions" feature located on the Order page while an order is marked as Delivered if the delivered materials do not match the seller's description on their Proposals/Services page or they do not match the requirements sent to the seller at the beginning of the order process.

Reviews


Feedback reviews provided by Buyers while completing an order are an essential part of Sweatyquid.com's rating system. Reviews demonstrate the buyer's overall experience with the Sellers and their service. Buyers are encouraged to communicate to the seller any concerns experienced during their active order in regards to the service provided by the seller.

Leaving a buyer's feedback is a basic prerogative of a buyer. Feedback reviews will not be removed unless there are clear violations to our Terms of Service.

To prevent any misuse of our Feedback system, all feedback reviews must come from legitimate sales executed exclusively through the Sweatyquid.com platform from users within our Community. Purchases arranged, determined to artificially enhance seller ratings, or to abuse the Sweatyquid.com platform with purchases from additional accounts, will result in a permanent suspension of all related accounts.

Feedback comments given by Buyers are publicly displayed on a seller's Proposals/Services page. Buyers have the option not to include a comment, but still rate the service.

Withholding the delivery of services, files, or information required to complete the service with the intent to gain favorable reviews or additional services is prohibited.

Responding and posting a review: Once work is delivered, the buyer has three days to respond and post a review (or 14 days for Proposals/Services with shipping). If no response is provided within the response period, the order will be considered completed.

Users are allowed to leave reviews on orders up to 30 days after an order is marked as complete. No new reviews may be added to an order after 30 days.

Sellers may not solicit the removal of feedback reviews from their Buyers through mutual cancellations.

Disputes and Cancellations


We encourage our Buyers and Sellers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact Sweatyquid.com's Customer Support department for assistance here.

Basics


Order cancellations can be performed on Sweatyquid.com, when eligible, by Customer Support or through the Resolution Center per order.

Filing a transaction dispute or reversing a payment through your payment provider or your bank is a violation to these Terms of Service. Doing so may get your account temporarily or permanently disabled. Note: once you have filed a dispute with your payment provider, the funds will be ineligible for a refund due to our obligations towards the payment provider.

In the event that a buyer or seller encounters an issue related to the service provided in an order, you are encouraged to use the Site's dispute resolution tools to attempt to resolve the matter.

sweatyquid.com reserves the right to cancel orders or place funds on hold for any suspected fraudulent transactions made on the Site.

All transfer and assignment of intellectual property to the buyer shall be subject to full payment for the Proposals/Services and the delivery may not be used if payment is cancelled for any reason.

If an order is cancelled (for any reason), the funds paid will be refunded to the buyer's shopping balance.

Revisions to deliveries can be performed by Sellers based on the seller's Proposals/Services and customer care. Sellers may determine the amount of revisions offered to Buyers, including no revisions.

Requests for revisions can be performed through the Order page while the order is marked as Delivered.

Requesting to gain more services from Sellers beyond the agreed requirements by using the Request Revisions button is not allowed.

Order Cancellations


sweatyquid.com encourages Buyers and Sellers to resolve service disputes mutually using the Resolution Center.

Eligibility for requests to Sweatyquid.com to cancel an order will be assessed by our Customer Support team based on a number of factors, including violations to our Terms of Service, general misconduct, and improper usage of the Sweatyquid.com delivery system. See below for Order specific eligibility.

Completed orders (or, where applicable, completed milestones) may be cancelled, upon review of our Customer Support team, up to 14 days after the order (or Milestone) is marked as complete.

Orders are not eligible to be cancelled based on the quality of service/materials delivered by the seller if the service was rendered as described in the Proposals/Services page. 

Buyers may rate their experience with the seller on the order page, including the overall level of service quality received.

Buyers must use Sweatyquid.com Resolution Center to address their concerns and desired resolution related to the service provided by their seller prior to contacting Customer Support. Customer Support will not take any action against Orders where the Buyers failed to inform their seller of issues related to the seller's service and will allow Sellers to provide a resolution first. This does not include non-permitted usage of Sweatyquid.com.
Any non-permitted usage of Sweatyquid.com encountered during an Order, after being reviewed by our Customer Support team, may result in the order being cancelled. This includes, but not limited to; harassment, unlawful behavior, or other violations to Sweatyquid.com's Terms of Service.

sweatyquid.com Customer Support will cancel orders based on, but not limited to, the following reasons:

Active Orders(after the buyer submits their requirements and before the seller delivers on Sweatyquid.com)

The seller is late andunresponsive for more than 24 hours while the order is marked as Late.

Users are abusive towards the other party through threats of low ratings or leveraging order materials (such as logins, personal information) against each other.

Users supplied or included copyright/trademark infringing materials as part of the Buyer requirements or the seller's delivery.

The user is no longer an active Sweatyquid.com user due to Terms of Service violations or closure of their account.

Delivered Orders(after the seller clicks Deliver Now and before the order is marked as complete)

The seller uses the Delivery system to extend the delivery due date to complete the requested service without providing the final delivered service to Buyers. Note: Multiple reported offenses will result in permanent suspension of your account.

The seller delivers no files and/or proof of work related to the agreed upon order requirements. Note: Subjectivity of the materials in question will be reviewed by our Customer Support team.

The seller requests additional payments, on or off the Sweatyquid.com platform, by withholding the final delivery of services directly related to the agreed requirements.
The seller is withholding the final delivery of services for improved ratings.

Buyers who abuse the Request Revisions button to gain more services from Sellers beyond the agreed requirements.
Buyers who threaten to leave a damaging review to gain more services from the seller not related to the agreed requirements.

Completed Orders(after the order is marked as complete and before the 14 day limitation)

Users who have been reported to use copyright/trademark infringing materials after verification and with proof.
Buyers who did not purchase commercial use rights and are reported to have used the materials commercially. Note: Terms of Commercial use is found on the seller’s Proposals/Services page and cannot be retroactively included once the order is completed for over 14 days.

sweatyquid.com Customer Support will review cases of Order delivery manipulation that prevents Buyers and Sellers from fully utilizing our Resolution Center that enabled the order to be marked as complete.

Refunds


sweatyquid.com does not automatically refund payments made for cancelled orders back to your payment provider. Funds from order cancellations are refunded to the buyer's balance as credit and are available for future purchases on Sweatyquid.com. Funds returned to your balance from cancelled orders will not include service fees paid.

Deposit refunds, when available from the payment provider, can be performed by our Customer Support team. To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund from their account which is subject to review by our Customer Support team. 

Such refunds may be subject to an additional fee. If any service fees were added at the time of purchase to create a new order, the service fees from that payment will not be refunded along with your deposit.

User Conduct and Protection


Sweatyquid.com enables people around the world to create, share, sell and purchase nearly any service they need at an unbeatable value. Services offered on Sweatyquid.com reflect the diversity of an expanding Proposals/Services economy. 

Members of the Sweatyquid.com community communicate and engage through orders, social media, and on Sweatyquid.com’s Community Forums.

Sweatyquid.com maintains a friendly, community spirited, and professional environment. Users should keep to that spirit while participating in any activity or extensions of Sweatyquid.com. This section relates to the expected conduct users should adhere to while interacting with each other on Sweatyquid.com.

To report a violation of our Terms of Service, User Misconduct, or inquiries regarding your account, please contact our Customer Support team.

Basics


To protect our users' privacy, user identities are kept anonymous. Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details to communicate outside of Sweatyquid.com in order to circumvent or abuse the Sweatyquid.com messaging system or Sweatyquid.com platform is not permitted.

Any necessary exchange of personal information required to continue a service may be exchanged within the order page.
com does not provide any guarantee of the level of service offered to Buyers. You may use the dispute resolution tools provided to you in the order page.

sweatyquid.com does not provide protection for users who interact outside of the Sweatyquid.com platform.

All information and file exchanges must be performed exclusively on Sweatyquid.com's platform.

Rude, abusive, improper language, or violent messages will not be tolerated and may result in an account warning or the suspension/removal of your account.

sweatyquid.com is open to everyone. Discrimination against a community member based on gender, race, age, religious affiliation, sexual preference or otherwise is not acceptable and may result in the suspension/removal of your account.

Users may not submit proposals or solicit parties introduced through Sweatyquid.com to contract, engage with, or pay outside of Sweatyquid.com.

Orders


Users with the intention to defame competing Sellers by ordering from competing services will have their reviews removed or further account status related actions determined by review by our Trust & Safety team.

Users are to refrain from spamming or soliciting previous Buyers or Sellers to pursue removing/modifying reviews or cancelling orders that do not align on Order Cancellation or Feedback policies.

sweatyquid.com reviews cases of payment provider chargebacks and disputes on behalf of Sellers. Although results vary per case due to each chargeback reason, we work hard on resolving disputes in the seller’s favor. If the chargeback case allows, Sweatyquid.com will return parts or full revenue back to Sellers.

Proposals/Services


Users may report Proposals/Services to Customer Support that may be in violation of Sweatyquid.com’s Terms of Service based on the reported Proposals/Services replicated similarity to pre-existing services (copycat Proposals/Services).

Sellers warrant that any content included in their Proposals/Services shall be original work conceived by the Sellers and shall not infringe any third party rights, including, without limitation, copyrights, trademarks or service marks. In the event that certain music or stock-footage media are incorporated within the Proposals/Services, Sellers represent and warrant that they hold a valid license to use such music and/or footage and to include them in the proposals/Services.

sweatyquid.com will respond to clear and complete notices of alleged copyright or trademark infringement.

Reporting Violations


If you come across any content that may violate our Terms of Service, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by our Trust & Safety team. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information.

Violations


Users may receive a warning to their account for violations of our Terms of Service or any user misconduct reported to our Trust and Safety team. A warning will be sent to the user's email address and will be displayed for such user on the Site. Warnings do not limit account activity, but can lead to your account losing seller statuses or becoming permanently disabled based on the severity of the violation.

Non-Permitted Usage


Inappropriate Behavior & Language - Communication on Sweatyquid.com should be friendly, constructive, and professional. Sweatyquid.com condemns bullying, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals, a system to rate orders, and to engage on larger platforms such as our Community Forum and Social Media pages.

Phishing and Spam - Sweatyquid.com takes the matter its members' security seriously. Any attempts to publish or send malicious content with the intent to compromise another member's account or computer environment is strictly prohibited. Please respect our members privacy by not contacting them with offers, questions, suggestions or anything which is not directly related to their Proposals/Services or orders.

Privacy & Identity - You may not publish or post other people's private and confidential information. Any exchange of personal information required for the completion of a service must be provided in the order page. Sellers further confirm that whatever information they receive from the buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the buyer. Any users who engage and communicate off of Sweatyquid.com will not be protected by our Terms of Service.

Authentic Sweatyquid.com Profile - You may not create a false identity on Sweatyquid.com, misrepresent your identity, create a Sweatyquid.com profile for anyone other than yourself (a real person), or use or attempt to use another user’s account or information; Your profile information, including your description, skills, location, etc., while may be kept anonymous, must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful.

Intellectual Property Claims - Sweatyquid.com will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service.

Fraud / Unlawful Use - You may not use Sweatyquid.com for any unlawful purposes or to conduct illegal activities.

Abuse and Spam


Multiple Accounts - To prevent fraud and abuse, users are limited to one active account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the Sweatyquid.com community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations to Sweatyquid.com's Terms of Service is cause for permanent suspension of all accounts.

Targeted Abuse - We do not tolerate users who engage in targeted abuse or harassment towards other users on Sweatyquid.com. This includes creating new multiple accounts to harass members through our message or ordering system.

Selling Accounts - You may not buy or sell Sweatyquid.com accounts.

General Terms


sweatyquid.com reserves the right to put any account on hold or permanently disable accounts due to breach of these Terms of Service or due to any illegal or inappropriate use of the Site or services.

Violation of Sweatyquid.com's Terms of Service may get your account disabled permanently.

Users with disabled accounts will not be able to sell or buy on Sweatyquid.com.

Users who have violated our Terms of Service and had their account disabled may contact our Customer Support team for more information surrounding the violation and status of the account.

Users have the option to enable account Security features to protect their account from any unauthorized usage.
Users must be able to verify their account ownership through Customer Support by providing materials that prove ownership of that account.

Sellers will be able to withdraw their revenues from disabled accounts after a safety period of 90 days following full verification of ownership of the account in question, from the day of the last cleared payment received in their account and subject to Sweatyquid.com's approval.

Disputes should be handled using Sweatyquid.com's dispute resolution tools ('Resolution Center' on the order page) or by contacting Sweatyquid.com Customer Support.
com may make changes to its Terms of Service from time to time. When these changes are made, Sweatyquid.com will make a new copy of the terms of service available on this page.

You understand and agree that if you use Sweatyquid.com after the date on which the Terms of Service have changed, Sweatyquid.com will treat your use as acceptance of the updated Terms of Service.

User Generated Content


User Generated Content ("UGC") refers to the content added by users as opposed to content created by the Site. All content uploaded to Sweatyquid.com by our users (Buyers and Sellers) is User Generated Content. Sweatyquid.com does not check user uploaded/created content for appropriateness, violations of copyright, trademarks, other rights or violations. We invite everyone to report violations together with proof of ownership as appropriate. Reported violating content may be removed or disabled.

Furthermore, Sweatyquid.com is not responsible for the content, quality or the level of service provided by the Sellers. We provide no warranty with respect to the Proposals/Services, their delivery, and any communications between Buyers and Sellers. We encourage users to take advantage of our rating system, our community and common sense in choosing appropriate Proposals/Services service offers.

By offering a service, the Seller undertakes that he/she has sufficient permissions, rights and/or licenses to provide, sell or resell the service that is offered on Sweatyquid.com. Sellers advertising their Proposals/Services online must comply with laws and terms of service of the advertising platform or relevant website used to advertise. Failing to do so may result in removal of the Proposals/Services and may lead to the suspension of seller's account.

For specific terms related to Intellectual Property rights and for reporting claims of copyright infringement (DMCA notices) or trademark infringement - please see our Intellectual Property Claims Policy which forms an integral part of these Terms of Service. Note that it is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.

Ownership


Ownership and limitations: Unless clearly stated otherwise on the seller's Proposals/Services page/description, when the work is delivered, and subject to payment, the buyer is granted all intellectual property rights, including but not limited to, copyrights for the work delivered from the seller, and the seller waives any and all moral rights therein. The delivered work shall be considered work-for-hire under the U.S. Copyright Act. In the event the delivered work does not meet the requirements of work-for-hire or when US Copyright Act does not apply, the seller expressly agrees to assign to buyer the copyright in the delivered work. All transfer and assignment of intellectual property to buyer shall be subject to full payment for the Proposals/Services and the delivery may not be used if payment is cancelled for any reason. For removal of doubt, in custom created work (such as art work, design work, report generation etc.), the delivered work shall be the exclusive property of buyer, and seller assigns all rights, title and interest in the delivered work. Some Proposals/Services (including for custom created work) charge additional payments (through Proposals/Services Extras) for a Commercial Use License. This means that if you purchase the Proposals/Services for personal use, you will own all rights you require for such use, and will not need the Commercial Use License. If you intend to use it for any charge or other consideration, or for any purpose that is directly or indirectly in connection with any business, or other undertaking intended for profit, you will need to buy the Commercial Use License through a Proposals/Services Extra and will have broader rights that cover your business use.

For Voice Over Proposals/Services, when the work is delivered, and subject to payment, the buyer is purchasing basic rights, (which means the buyer is paying a one time fee allowing them to use the work forever and for any purpose except for commercials, radio, television and internet commercial spots). If you intend to use the Voice Over to promote a product and/or service (with the exception of paid marketing channels), you will need to purchase the Commercial Rights (Buy-Out) through Proposals/Services Extra. If you intend to use the Voice Over in radio, television and internet commercials, you will need to purchase the Full Broadcast Rights (Buy-Out) through Proposals/Services Extra. For further information on the type of buy-outs, please read below.

Sellers further confirm that whatever information they receive from the buyer, which is not public domain, shall be kept confidential and shall not be shared or used for any purpose whatsoever other than for the delivery of the ordered work to the buyer.

Furthermore, users (both Buyers and Sellers) agree that unless they explicitly indicate otherwise, the content users voluntarily create/upload to Sweatyquid.com, including Proposals/Services texts, photos, videos, usernames, user photos, user videos and any other information, including the display of delivered work, may be used by Sweatyquid.com for no consideration for marketing and/or other purposes.

Voice Over Commercial Buy-Out


When purchasing a Voice Over Proposals/Services, the Seller grants you a perpetual, exclusive, non-transferable, worldwide license to use the purchased Voice Over (except for commercials, radio, television and internet commercial spots).

By purchasing a Commercial Rights (Buy-Out) with your order, in addition to the basic rights, the Seller grants you with a license to use the Voice Over for any corporate, promotional and non-broadcast purposes. Corporate, promotional and non-broadcast purposes means any business related use for the creation of, or to promote a for-product profit or service (with the exception of paid marketing channels), such as (by way of example): explainer videos posted to company websites, social networks or email campaigns, audiobooks, podcast intros, and strictly excludes any illegal, immoral or defamatory purpose.

By purchasing a Full Broadcast Rights (Buy-Out) with your order, in addition to the Commercial Rights, the Seller grants you with a license for full broadcasting, which includes internet, radio, and TV "paid channels" including (by way of example): television commercials, radio commercials, internet radio, and music/video streaming platforms, and strictly excludes any illegal, immoral or defamatory purpose.

This Buy-Out is subject to Sweatyquid.com's Terms of Service. There is no warranty, express or implied, with the purchase of this delivery, including with respect to fitness for a particular purpose. Neither the Seller nor Sweatyquid.com will be liable for any claims, or incidental, consequential or other damages arising out of this license, the delivery or your use of the delivery.

Commercial Use License


By purchasing a Commercial Use License with your order, the Seller grants you a perpetual, exclusive, non-transferable, worldwide license to use the purchased delivery for Permitted Commercial Purposes. All intellectual property rights of the purchased delivery are hereby assigned to you. Permitted Commercial Purposes means any business related use, such as (by way of example) advertising, promotion, creating web pages, integration into product, software or other business related tools etc., and strictly excludes any illegal, immoral or defamatory purpose. This License is subject to Sweatyquid.com's Terms of Service. There is no warranty, express or implied, with the purchase of this delivery, including with respect to fitness for a particular purpose. Neither the Seller nor Sweatyquid.com will be liable for any claims, or incidental, consequential or other damages arising out of this license, the delivery or your use of the delivery.

Disclaimer of Warranties


YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER SWEATYQUID.COM NOR ANY PERSON ASSOCIATED WITH SWEATYQUID.COM MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Automatic Translation


THIS SERVICE MAY CONTAIN TRANSLATIONS POWERED BY GOOGLE. GOOGLE DISCLAIMS ALL WARRANTIES RELATED TO THE TRANSLATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, RELIABILITY, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.

The Site has been translated for your convenience using translation software powered by Google Translate. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Translations are provided as a service to users of the website, and are provided "as is". No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of any translations made from English into any other language. Some content (such as images, videos, Flash, etc.) may not be accurately translated due to the limitations of the translation software.

The official text is the English version of the website. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated website, please refer to the English version of the website which is the official version.

Limitation on Liability


IN NO EVENT WILL SWEATYQUID.COM, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Refund Policy

Refund Policy


Do your Due Diligence Before Purchasing a Service

Before you purchase a service from a freelancer on our website, please ensure that you read their proposal carefully and contact them for samples, explanations and other relevant information. It is your responsibility to conduct appropriate due diligence before committing yourself to a purchase. Do not purchase services "blindly" as this will help you to manage your expectations. Use our private messaging system before ordering.

Arbitrary and Dishonest Cancellations for Delivered / Substantially Completed Work

In the event of a dispute between yourself and a seller, especially those involving delivered work or work that has been substantially performed, our team will review the seller's proposal, your deliverables and communication with the seller to determine whether the deliverable matches the representations made by the seller. We will not issue refunds for arbitrary and fraudulent order cancellations: i.e. you no longer need the work/deliverable but the work has been completed or you are simply nitpicking to find an unreasonable flaw in the delivery to unjustly enrich yourself by getting the services/deliverables for free. We do not tolerate such dishonest behaviour and will permanently close down your account.

Order Cancellations Disputes before Delivery


Once you realise that you no longer need something done, you should notify the seller as soon as practicably possible to ensure that they do not perform the work. It is unfair of you to cancel when a seller has started performing the work. We will issue you with a refund where the work has not been "substantially performed". We will examine all the evidence to determine whether there has in fact been substantial performance.


Pricing And Promotions Policy

Buyers


All pricing of the services provided by freelancers is on "as is" basis and is subject to change when a seller alters their pricing structure. Once you have ordered a service, the buyer may not modify the price and must deliver the work promised.

When ordering a service, you will be charged a handling fee, which is currently $10.

Sellers


We will charge you 25% from your total earnings and it will be your responsibility to cover any credit card or payment processing fees. For example, if you withdraw $200, you will be charged $50 by us + whatever the % your payment processor charges. You may only withdraw funds from your account once you have earned a minimum of $200. You can also spend your balance on purchasing services on sweatyquid.com.

When withdrawing your funds, we will may ask you to verify your account by providing copies of government issued ID, verify your telephone number and email. This is done to keep our marketplace safe and to comply with all the laws and regulations. Failure to provide necessary documents and to verify your account will lead to the freezing of your funds.